Shipping policy

Shipping Policy

Eebu Mart

Welcome to eebumart! We are committed to delivering your orders promptly and efficiently. Below is our detailed shipping policy, which outlines our shipping methods, costs, delivery times, and other important information.

1. Shipping Methods and Costs

We offer a single flat rate shipping option to simplify your shopping experience:

• Flat Rate Shipping: Delivery within 5-7 business days.
  • Cost: 5$
  • Free for orders over $200.

2. Processing Time

Orders are processed within 1-2 business days. You will receive a notification once your order has been shipped. Please note that processing times may vary during peak periods and holidays.

3. Delivery Time

Delivery times are estimated from the date of shipping, not from the date of order. While we strive to meet these delivery times, please note that there may be delays due to factors beyond our control (e.g., courier delays, inclement weather).

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order through the carrier’s website.

5. Shipping Restrictions

Please note that we do not ship to P.O. boxes or military APO/FPO addresses. We are unable to ship hazardous materials or restricted items to certain locations.

6. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at hello@eebumart.com. We will work with the carrier to resolve the issue and ensure you receive your order.

7. Address Changes

If you need to change the shipping address after placing an order, please contact us as soon as possible at hello@eebumart.com We will do our best to accommodate your request, but please note that address changes may not be possible if the order has already been processed or shipped.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at:

• Email: hello@eebumart.com
• Phone: +1 (929) 579-5897

Thank you for shopping with eebumart!